Careers at On the Beach

We’re always on the lookout for amazing people to join our team.

Awards:

About Us

We’re On the Beach, a technology-focused company that’s grown from a start-up into the UK’s leading online retailer of beach holidays. We may have grown in size but we haven’t lost our entrepreneurial spirit, working fast and creatively on exciting new ideas.

We proudly send over one million happy customers away on their perfect beach holiday every year – but our ambitions are much bigger than this and we need the right people to help us. Based just outside of Manchester – sadly nowhere near a beach! – we’re looking for talented people to join our team. Have a look at our latest vacancies; we’d love to hear from you.

Our Vacancies

Customer Advisor (Norwegian speaking)

As part of our rapid expansion into Europe and growth within the International Department we are recruiting for full time and part time Customer Advisors with Scandinavian language skills. The role will require taking inbound calls from customers and converting these in to holiday bookings. You will be involved in the whole customer journey from answering queries to converting customer sales; from processing online bookings to handling after sales enquiries, all in a sunny and enthusiastic manner... It is a holiday after all! We will expect you to deliver a 1st class customer experience; keep up to date with product and brand knowledge and most importantly be fluent in Norwegian (as a native speaker) with a sound knowledge of English too.

Customer Advisor (Swedish speaking)

As part of our rapid expansion into Europe and growth within the International Department we are recruiting for full time and part time Customer Advisors with Scandinavian language skills. The role will require taking inbound calls from customers and converting these in to holiday bookings. You will be involved in the whole customer journey from answering queries to converting customer sales; from processing online bookings to handling after sales enquiries, all in a sunny and enthusiastic manner... It is a holiday after all! We will expect you to deliver a 1st class customer experience; keep up to date with product and brand knowledge and most importantly be fluent in Swedish (as a native speaker) with a sound knowledge of English too.

On-line Booking Administrator

On the Beach are on the lookout for people who are keen to learn, ambitious, want to have fun, are smart and above all bold enough to try new things. The position has a starting salary of £16,000 rising to £17,500 for strong performers when fully trained (there are also further development opportunities beyond this). There is also the opportunity to earn commission when a change to the customer’s original booking is made (£2 per booking that is changed, in busy months’ agents can earn an additional sum in excess of £400 per month). As part of this team, you will be responsible for ensuring that any booking which drops out of the automated booking process is promptly resolved. This involves an empathetic approach to the customer’s requirements combined with the commercial knowledge needed to ensure the booking is processed profitably. Knowledge of airlines and holiday resorts is useful in helping customers to choose alternatives, we trust you to take ownership of the customer requirement and ensure they receive the very best attention possible.

Customer Sales Advisor

We are on the lookout for people who are keen to learn, ambitious, want to have fun, are smart and above all bold enough to try new things. With roles starting at a basic salary of £16,000 and the ability to realistically earn an OTE of £25,000 (with commission), you’ll deliver a fantastic customer experience not because it’s expected but because you care about ensuring what you have sold is the right choice for the customer. We want you to have fun and show positivity while demonstrating flexibility to the needs to our customers and the business. We trust you to take ownership of the customer and ensure they receive the very best attention possible. Based in Cheadle, South Manchester.

Benefits

Testimonials

Kiran Flynn Senior Retail Marketing Executive

I love working at On the Beach. Every day brings new challenges alongside fantastic people to work with and learn from.

Kiran Flynn, Senior Retail Marketing Executive

Stephen Wootten Ruby Developer

One of the great things at On the Beach is the people you get to work with. Everyone is friendly, intelligent, and motivated; and it's so easy to just get things done.

Stephen Wootten, Ruby Developer

Enrique Lucini Supply Coordinator

The job is great but the people are AMAZING, they are the best part of the job.

Enrique Lucini, Supply Coordinator

Sean Holden Ruby Developer

On The Beach has some of the most intelligent developers in the north. The culture here is fantastic for learning new skills and allowing me to work on things that really interest me.

Sean Holden, Ruby Developer