Head of UX and Design

About Us

On the Beach is a technology driven company and so are our people. We're united in our mission to become Europe's leading online retailer of beach holidays and are bringing innovative technology to the heart of the city, so join us now! Our award-winning team has relocated to a brand new multi-million pound Manchester Digital HQ and we are looking for passionate, experienced and like-minded Head UX and Design to join our journey.

About You

You are drawn to complex problems and love exploring new ways to solve them. You are constantly exploring the latest trends and ways of working. You are a big picture thinker who has an extensive design background with demonstrable experience of understanding UX principles and brand development. You have deep understanding of how to derive best value out of UX discovery, customer journey mapping and user testing in support of business strategy. You are proficient with Sketch, Adobe, InVision, Axure, BannerFlow, Google Web Designer (or equivalents).

You have significant experience in a management position(s), where you were responsible for building, motivating and leading high performing cross functional design teams. You have strong communication skills, and be able to convey complex and sophisticated ideas to a range of key stakeholders. You are an open and honest collaborator, who is able to work successfully as part of a management team.

The Opportunity

Reporting into the Director of Product, you will oversee the design strategy and creative direction. As the Head of UX and Design, you willset the direction for the way the design teams work together and separately across departments. You will have ultimate accountability for brand design and identity across multiple brands, ensuring that a customer-centred design culture sits at the heart of our visual communications and digital platforms. You will drive the UX research/insight within the business and be evangelical about data driven design. 

You’ll take ownership of the structure of the design  team to ensure the highest standards of delivery. You will effectively manage a team of designers and researchers across different disciplines including marketing and UX. You will lead, develop, coach and grow design teams by organising them to drive improvements and maintain quality of all deliverables. 

Focus Areas

Own the creative strategy and vision for multiple brands and products

Ensure best in class brand design & UX processes around; research, ideation, wireframing, prototyping, final design, refinement and delivery

Drive Product/UX discovery alongside Tech, Productand other stakeholders

Oversight of end-to-end customer journey

Play a central role in the sourcing, selection and development of talent in the design function, ensuring that development plans and performance reviews are completed for all team members and helping to foster skills growth and progression wherever possible.

This is the PLACE…

We believe in maintaining a positive work/life balance, so to help out, we offer flexible working, discounts on local amenities (including gym membership and restaurants) a subsidised coffee shop and a free bar - stocked with an enviable selection provided by some of Manchester’s finest breweries - to close out R&D time on a Friday afternoon.  To help you find the time to really relax (as well as helping you become a genuine beach expert) we offer generous staff discounts for your family and friends on our fantastic beach holidays. On top of this we offer Cycle to work Scheme, Simply Health Optimise Health Plan, discounted train and tram tickets, Share Incentive Plan, workplace pension, training and development, conferences, social events, enhanced maternity/paternity pay...the list goes on.

Get in touch!

Whether it's a tour of our state-of-the-art new offices, an informal chat about one of our roles, or you just want to find out more about the team, apply today or drop us a line. Finally, have a look at our tech stack - https://bit.ly/2Lso9fW

As an equal opportunities employer we value diversity and welcome applicants from all sections of the community regardless of gender, ethnicity, disability, and sexual orientation. 

You will be kindly asked to provide your equality information as part of your application process to On The Beach. Any personal equality information given to On The Beach will be handled with the utmost confidentiality and will only be used for monitoring and identifying improvement areas. All the information disclosed by applicants is stored on our ATS, in line with the General Data Protection Regulation (GDPR) and can only be accessed by selected Human Resources team members.